FAQs
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WHICH PAYMENT METHODS SO WE ACCEPT?
We accept payment methods, such as major credit cards such as Visa and MasterCard.
Additionally, we accept digital payment options under yoco
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HOW LONG DOES DELIVERY TAKE?
Delivery usually arrives within 2-5 business days. We use reliable couriers to make sure your items reach you safely.
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ARE THE PRODUCTS AUTHENTIC?
We prioritize authenticity, guaranteeing that all our products are genuine, sourced from trusted suppliers, and meticulously examined to uphold standards of quality and authenticity.
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WHAT DO I DO IF LMK DOES NOT HAVE MY REQUIRED ITEM?
If you're searching for a product not currently stocked in our store, we offer exclusive sourcing services just for you.
Reach out to us through DM or Whatsapp, providing a clear picture of the desired product along with any specific details or preferences. We'll promptly respond, discussing your request and providing a quotation tailored to your needs.We require a 50% deposit to confirm your order (non-refundable).
Please note that strictly no returns are allowed on all sourced items.
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DO WE ALLOW RETURNS?
Return Policy: We do not offer refunds or returns. However, exchanges are permitted within 3 days of purchase with proof of receipt. Items must be unworn, in original packaging, and accompanied by tags. Exchange is subject to availability; if the desired item is unavailable, store credit will be issued. Exchanges are valid for products of equal or lesser value. Clearance, sourced and final sale items are not eligible for exchange. Damaged or defective products may be exchanged within 3 days. Management reserves the right to refuse any exchange. By purchasing, you agree to these terms.
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HOW MUCH IS SHIPPING?
Our standard shipping rate is R150.
If you would like to get your order sooner, we offer overnight shipping service for R250.
Alternatively, if you are based in Johannesburg, you may pickup at our Rosebank location.
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CAN WE SELL OUR SNEAKERS TO YOU?
You have the option to sell your sneakers to us. It's crucial to mention that we only accept shoes that are brand new, of excellent quality, and are 100% authentic.
If you're keen on moving forward with the sale, feel free to reach out to us via DM or Whatsapp, providing all necessary information along with a clear image of the sneakers. -
DO WE SHIP INTERNATIONALLY?
Unfortunately, we're unable to provide international shipping at this moment. Our delivery services are currently restricted to cities within South Africa.